BMexaHelp centre

Team & permissions

Activity logs and the audit log

Team › Activity logs shows every user action with who, what, which record and when; Company settings › Audit log is the admin’s permanent, unedited record of every change and every failed sign-in.

Activity logs

Team › Activity logs lists actions newest first, 25 to a page: User, Action (Sign in, Client added, Client edited, Booking approved, User added, and about 120 more), the Record it touched, a Description, Date & time, and for admins the IP address. The entry count sits at the top right.

  1. Filter by person with All users (admins and managers only), by kind with All actions, and by date with the From and To fields. Clear resets them.
  2. Page through with Previous and Next.
  • Who sees what follows the role: company-wide roles see everyone’s entries; team roles see their own plus their direct reports’ and the direct members of teams they manage; own-scope roles see only their own.
  • Actions by someone who has since been removed show as System.
  • There is no export from this page.

The audit log (admins)

Settings › Company settings › Audit log is different in kind: it is every change anyone made, as the database recorded it, and nothing in it can be edited or removed. It is kept for good. Filter with All, Bookings, Projects, Users or Enquiries; the columns are When, Who, Action (the raw code), On and What happened, with Older entries at the bottom.

Below it, the Security log lists failed sign-ins: when, which email, why it failed (no such account, wrong password, account inactive, email in two companies) and from where.

Updated on 29 October 2026