Connecting to Dubizzle

Introduction

Dubizzle pushes leads to a URL that their team configures on your account. You do not paste anything on the portal yourself: you send them your BMexa webhook URL and they switch it on.

Setting it up

1. In BMexa go to Marketing › Integrations › Dubizzle › Add connection. Name it and choose who new leads land with.
2. The page shows a ready-made request with your webhook URL. Click Send by email or Send on WhatsApp to forward it to your Dubizzle account manager, or copy the text.
3. Activation usually takes Dubizzle up to a week. You will know it is live when the connection's lead count starts moving; you can also ask them to send a test lead.

What happens when a lead arrives

• The lead is created in Clients within seconds, with the source name on the record and on the alert.
• The person you chose on the connection is assigned and gets an in-app alert (and a browser push if they allowed it). If they turned on Lead alerts on WhatsApp, they also get the lead on WhatsApp from BMexa’s number, or from your own connected number when its card has the lead-alert option on; the client’s phone and email are masked in that message.
• Every field we recognise fills the client record: name, phone, email, city, project, budget, purpose, message, campaign. Any other field is kept as a form field and written to the remarks, so nothing the form captured is lost.
• A phone number that already has an open enquiry does not create a second lead: the message is added as a remark on the existing one, and if it came from a different source a lead clash is raised for the manager to settle.
• Assignment rules, duplicate settings and auto-replies apply to these leads as they ship (see Automations & WhatsApp).

Not receiving leads?

• Confirm with Dubizzle that the push is active and pointed at the exact URL on your BMexa page.
• Make sure the connection is not disabled and the key has not been rotated since you sent the request. If it has, send the new URL.
• Leads from a phone number that already has an open enquiry are added as remarks on that enquiry rather than created again.