Deleting your data

Who can ask

Anyone whose personal data is in BMexa: staff of a company that uses it, channel partners, clients of builders that use it, and anyone else. If a builder, partner firm or employer added your data, ask them first; they control it and can delete it from their account. You can also ask BMexa directly.

Sending a request

1. Open bmexa.com/delete-account (Delete my data).
2. Fill in Your name and Email, and optionally Phone.
3. Under Who are you? choose Staff of a company using BMexa, A channel partner, A client or home buyer, or Someone else.
4. Add what helps us find you: Company ID or your builder’s web address, Company name, Username, and What you want deleted.
5. Click Send request. You get a reference number (DEL-YYYYMMDD-XXXX) on screen and an acknowledgement email.

What happens next

• BMexa confirms it is you, usually by replying to your email.
• You get an answer within 30 days.
• If your data was added by a builder, partner firm or employer, BMexa tells them about your request.
• Some records, such as invoices and receipts, may have to be kept by law; everything else is deleted or anonymised.
• You can also email support@bmexa.com instead of using the form.

Related

• How BMexa protects your data
• Privacy policy