Shipping and delivery
BMexa is online software: there is nothing to ship. This page says how you get it and when your access starts after you pay.
What we deliver
BMexa is software that you use online: the BMexa web app in your browser, at your company's own BMexa address, and the BMexa phone app where it is offered. There is nothing physical to ship, and there is no shipping or delivery charge.
When your access starts
- Free trial and Free plan: straight after you sign up.
- A paid plan, or a move to a bigger plan, paid online through Razorpay: as soon as Razorpay confirms the payment, normally within a few minutes.
- Paid by UPI or bank transfer: once we have matched the payment to the reference you send.
- We email the GST invoice for each payment to your company's admin, or to your reseller if one bills you.
If it has not started
If you have paid and your plan has not started within an hour, write to support@bmexa.com or call +91 78348 18630 with your company's name and the payment reference, and we will put it right. If we cannot, the payment is refunded as our cancellation and refund policy describes.
BMexa, a sole proprietorship of Prince. Address: Ground Floor, C/O Sukentla, Preet Vihar, Near Dahiya Hospital, Rathdhana, Sonipat, Haryana 131001.