Plans and seats

Plans

BMexa is sold as plans with a monthly or yearly cycle; the current plans and prices are on the Pricing section of www.bmexa.com, with a toggle for channel partner firms and developers and for monthly or yearly billing. Every new company starts with a free trial (14 days unless BMexa set a different length for the plan). GST at 18% is added to every amount.

Plans differ in what they include. A plan is priced per user or as a flat price for up to a set number of users; it has a minimum and maximum number of seats, a list of modules (anything not in the plan is hidden and refused by the server, while clients, users, settings, billing and the dashboard are always included), and monthly allowances for metered services: map lookups, customer emails and WhatsApp lead alerts from BMexa’s number. Quarterly and half-yearly cycles, hidden plans and agreed prices exist too, arranged with BMexa rather than chosen on the page.

Seats

• A seat is a user. It is taken when a user is created, invited or reactivated, not when the invite is accepted, and freed when the user is deactivated. Sign-up takes a seat for the admin and each teammate invited.
• The limit is the plan’s maximum on a flat plan or a monthly plan, and the seats you have bought on a prepaid (quarterly, half-yearly or yearly) per-seat plan. When it is reached, creating or reactivating a user is refused: “All N seats on your <Plan> plan are in use. Buy more seats from Users, or deactivate someone first.”
• Team › Users shows N of M seats in use with the plan name. On a prepaid per-seat plan a Buy seats button is there too: enter how many, see the price for the days left in your period plus GST, Continue to pay, and the seats unlock when the payment is approved. One seat invoice can be open at a time, and you cannot go past the plan’s maximum (“Contact BMexa to go beyond that”).
• Monthly per-seat plans are billed on the seat-days actually held, with a true-up for the previous period at renewal.

The “Plan limit reached” chip

The chip at the top of the page (Near plan limit, then Plan limit reached) is not about seats. It tracks the monthly allowances and the plan’s other limits (projects, storage, outbound emails). Click it to see which one is used up. When a monthly allowance is spent, that service stops until the 1st: a map lookup, a customer email or a BMexa WhatsApp alert is refused with “This month’s … are used up — your plan’s usage limits reset on the 1st. Contact BMexa for a top-up.” Adding users is never blocked by it.

Seeing your plan

Settings › Company settings › Plan & billing (company admins) shows Current plan: the plan, the cycle and seats (“Yearly · 60 seats”, or “up to N seats” on a flat plan), and Renews every month/year · next on <date>. Below it, Change plan lists the other plans, unless yours has a price agreed with BMexa, in which case it reads “<Plan> has a price agreed with BMexa. Contact BMexa to change your plan.”

Related

• Paying by UPI or bank transfer
• Upgrading or changing your plan
• Adding and deactivating users