Portals push responses to a URL their team sets on your account. BMexa gives you that URL and the request to send your account manager, and the leads then arrive on their own.
Each portal has its own connection with a webhook URL for your account, plus IndiaMART, JustDial and Sulekha for enquiries from directories.
BMexa writes the request to the portal's account manager with your URL in it; send it by email or WhatsApp, or copy the text.
Enquiries that still come by email can be forwarded to your BMexa inbox address, and BMexa reads the lead out of the mail.
The same assignment and distribution rules apply to portal leads, with the source recorded for the reports.
A response from a number that already has an open enquiry is added to that client instead of making a second one.
Marketing analysis counts leads, site visits and bookings per source, so the portal spend is measured.
In Marketing › Integrations choose the portal; BMexa shows your webhook URL and the request text.
Use Send by email or Send on WhatsApp. Activation on the portal's side usually takes up to a week.
New responses appear in the client list with the portal as their source, and your rules assign them.
Step-by-step guides for each part of this workflow.