WhatsApp CRM

Your WhatsApp Business number, working from inside the CRM.

Connect your WhatsApp Business number through Meta's Cloud API. BMexa sends templates, auto-replies, sequences and campaigns from it, and keeps every conversation on the client's record. Meta bills each message at its own rates.

Connect your own number

Your WhatsApp Business number stays yours; BMexa connects it through Meta's Cloud API and uses the templates Meta has approved.

New-lead auto-responder

A template goes to every new lead as it arrives, with the project and the person's name filled in.

Sequences

A series of messages over days after a lead arrives or a stage changes, stopping when the client replies or opts out.

Campaigns

Send an approved template to a chosen audience, with delivered and read counts as Meta reports them.

Chat monitoring and tasks

Managers see the conversations on the number; a reply can become a task for the assignee.

STOP is respected everywhere

A client who sends STOP gets nothing more until they send START, whatever the automation; replies follow the rules you set.

How it works

Connect the number

In Marketing › WhatsApp add your WhatsApp Business number through Meta and sync the templates.

Switch on the automations

Choose the auto-responder template, build a sequence and set the inbound reply rules.

Watch the spend and the replies

Each message is billed by Meta; BMexa shows the sends and the conversations so you can see what they bring.

Read more in the help centre

Step-by-step guides for each part of this workflow.

Try BMexa free for 14 days.

No credit card. No setup fee. No lock‑in.